FREQUENTLY ASKED QUESTIONS

How do I know the contractor is qualified to install my heating and air conditioning system?

Always verify credentials before hiring. Check for proper licensing (NJ Home Improvement License), proof of insurance, and relevant industry certifications. Read reviews, confirm background checks on employees, and ask about warranties — a longer labor warranty usually signals quality workmanship. Most importantly, don’t choose based on price alone; the cheapest bid often costs more in the long run.

How do you size heating and air-conditioning equipment for a home?

We use a Manual J load calculation to determine the correct system size. This process considers insulation, construction type, sun exposure, window size, and other factors to calculate heating and cooling needs accurately. Proper sizing ensures comfort, efficiency, and eligibility for certain energy rebates.

Do I need to replace my evaporator coil if it has a leak?

Not always. Some leaks can be repaired, especially if they’re on fittings. If the coil has multiple leaks, is out of warranty, or the damage is behind the fins, replacement may be the better option. Regular professional cleanings and filter changes can help extend your coil’s lifespan.

I just moved into a new home and the HVAC isn’t working properly. What should I do?

Gather any available service records from the previous homeowner, then schedule a full system evaluation. Our technicians can inspect the equipment, verify sizing, and diagnose any issues to get your system running efficiently.

My air conditioner stopped cooling. What should I check first?

Start with simple checks: make sure your thermostat is set correctly and that the system’s emergency switch is on. Dirty coils or filters are common culprits — they can cause the system to freeze up or overheat. Keep the outdoor unit clear of plants and debris. If these steps don’t help, call one of our certified technicians for a professional inspection.

What’s the best HVAC equipment?

The best system is one that’s properly installed and backed by strong warranties. Many brands share the same components, so the installer’s experience and the warranty length matter most. Choose equipment that offers long-term parts and labor coverage, and ensure regular maintenance to keep warranties valid and your system running efficiently.

What is carbon monoxide (CO)?

Carbon monoxide is a colorless, odorless, and deadly gas created by incomplete fuel combustion from furnaces, boilers, water heaters, and gas appliances. Because it’s undetectable without a monitor, every home with fuel-burning equipment should have carbon monoxide detectors installed.

What should I do if my carbon monoxide detector goes off?

Leave the building immediately and call 911 from outside. Do not re-enter until emergency personnel say it’s safe. Afterward, have your HVAC system inspected and repaired by a certified technician.

What should I do if I smell gas in my home?

Evacuate immediately — do not use light switches or phones inside. Once safely outside, call 911 and your gas company. After the area is declared safe, schedule an inspection with a qualified HVAC professional.

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